Tips for dealing with malware

Computer users may never be foolproof against Trojans or other malicious software, but here are a few tips that could be useful before or after a cruel advertisement has been clicked or a malware-carrying e-mail has been opened:

  • Though some malware can circumvent virus detection software, users should still strongly consider purchasing packages with a built-in firewall.
  • Users should immediately power down their computers if a pop-up indicating the need for a machine scan appears. As some have found out, attempting to close this box can still prompt the installation of a Trojan.
  • While e-mail scams originating from Nigeria, Switzerland and other countries appear more complicated than other spam pieces, unfamiliarity with English language and grammar can still shine through. Before acting, take your time and read through an e-mail and discuss whether the writing matches the personality of the sender.

If you have already been victimized, file a complaint on, the website for the partnership among the Federal Bureau of Investigation, the National White Collar Crime Center and the Bureau of Justice Assistance that fights Internet crimes.

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